Our key services
TECHNICAL CONSULTING
Providing employers with an objective assessment by benchmarking the leading medical schemes and allied products using well-defined key criteria.
Analysing, implementing and ongoing monitoring of your chosen healthcare strategy.
Helping employers and individuals to identify and implement complementary healthcare products and wellness programs.
HUMAN CAPTIAL SUPPORT
Working closely with employers to help with any necessary operational and technical issues.
Providing ongoing industry and market insights in terms of the broader medical scheme environment.
Managing relationships with healthcare providers to ensure speedy action and query resolution.
MEMBER CONSULTING
Helping members to choose the most appropriate Medical Scheme and benefit option, based on their healthcare needs and what they can afford.
Ongoing education and support.
Keeping members well informed about their rights and healthcare benefits, in order to optimise value.
Helping resolve queries and disputes with healthcare providers.
Communicating regularly with members, which includes general updates and annual benefit renewal information. We also proactively engage with individuals we identify as being on the incorrect option (over or under insured).
Why us
We’re committed and exclusively focussed on the complexities of the healthcare industry.
Our business model is built completely around our customers’ needs.
Innovation is important to us – ensuring that we find new solutions and new ways of delivering them, always offering objective and impartial healthcare advice.
Our highly skilled team includes experienced professionals with deep market knowledge.
We partner with market leaders to ensure that we provide a tailored & all-inclusive offering.
Our governance processes are extremely sound.
We’re all about wellness
The mental health of our members is important to us, which is why this year we’re focusing on providing regular tips on how to optimise mental wellness, plus where to go for help.
The general health and wellbeing of our members is important to us, which is why we’re focus on providing regular health tips on how to optimise your health and wellness, plus where to go for help. This year we are focussing on mental wellness, as your mental health has a huge impact on your general wellbeing.
Insights
01 Jun 2020
4 reading min
Stress-Busting Habits to Improve your Health
Insights
03 Apr 2020
10 reading min
How to manage your fear and stress
Insights
10 Mar 2020
7 reading min
Mental Health is as important as physical health